Return to Help Index| Pricing and Billing | |
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| Free Shipping on AKADAMA and Bonsai Soil! | |
Choose from the products below:
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| Grand Opening Sale Extended! Save up to 20% through the end of December! | |
You don't need a coupon code or any other fancy way to get the discount. Simply place your order during our grand opening sale and you'll see savings of up to 20% on all the products in your cart!
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| Do I have to pay sales tax? | |
| You only have to pay sales tax if you are located in the same state as our warehouse. | |
| I have a question on my charges. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. | |
| I need a copy of my receipt/invoice. | |
| Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |
| When will my credit appear on my account? | |
| Credits usually take 7-10 business days from the time we receive your item(s). | |
| When will my credit card be charged? | |
| Your credit card will be charged within 24 hours prior to shipment of your item(s). | |